The evaluation of an audit is based on the expertise of the auditor. However, individual assessments can contain inaccuracies, making independent comparisons challenging. Depending on the chosen evaluation rule, i.e. the rating calculation model, these inaccuracies can be reduced or eliminated, leading to more transparent, objective, and comparable results.
Point-Based Evaluation Methods
The audit result can be evaluated in various ways. A straightforward method involves using points, demerit points, or grades. This method is easy to understand and allows for a quick and clear assessment of the audit outcome. For instance, in a manufacturing plant, a point system could be applied where each audit question is assigned a corresponding score. A high score might indicate good compliance with quality standards, while a low score could signal a need for improvement. However, this method generally doesn't allow for a detailed analysis of the result.
Effective evaluation methods in audits optimise processes and improve quality adherence through rule-based assessments, creating transparency and comparability.
More Sophisticated Evaluation Methods
For a more detailed analysis, a more sophisticated method can be applied, incorporating weightings, thresholds, grading tables, or specific evaluation models of the company. For example, a food manufacturer might use a rating system that places greater emphasis on certain hygiene and safety criteria to ensure compliance with strict industry standards. Such nuanced evaluation methods allow for deeper insight into specific and sensitive areas and contribute to targeted improvement measures.
Transparency Across Various Audit Catalogues
Another important component is transparency across various audit catalogues. This is especially relevant for companies that need to comply with cross-industry standards such as GMP (Good Manufacturing Practice). A food producer might use a comprehensive rating system that evaluates all audits according to uniform GMP criteria, regardless of whether they concern production processes, storage, or quality assurance. This 'third dimension' of evaluation ensures that all areas of the company are rated according to the same standards, eliminating biases in the evaluation of results.
Implementing effective evaluation methods in audits provides companies with the opportunity to optimise their processes and enhance their quality standards. By using point systems and sophisticated evaluation methods and ensuring transparency across various audit catalogues, companies can precisely analyse their audit results and initiate targeted improvement measures. This not only enhances product and service quality but also strengthens the trust of customers and business partners.
