Audits with integrated process control

Increase the potential and power of your check forms.

Create check catalogues and assign features and functions to your audit criteria in order to automatically trigger processes later in the audit. For example, link them to devices and equipment, items and products, internal and external responsible employees, assign priorities, control and record additional data, or trigger complex corrective action processes.

At the right time in the right place

Set intervals and rules. acture dynamically generates the audit plan.

The generation of audit plans is usually based on a set of rules as a combination of the audit catalogue used and the organisational unit to be audited. In addition, acture integrates additional influences, for example, the scope of the check form can be based on the results of the previous audit.

Audit planning is displayed individually for each auditor and thus enables precise scheduling. As a manager, you always have an overview of all planned audits.

Standards with maximum flexibility

As an auditor, you evaluate based on a simple traffic light system and utilise your mobile device’s multimedia features for documentation. acture takes care of the rest.

Each individual criterion an auditor evaluates and, if necessary, documents with texts, photos, drawings, plan locations or videos, is an important building block to ensure quality, security and compliance.

In the background, acture prepares all details in a structured way and evaluates them according to the desired evaluation model, based for example on calculated points, grades, sophisticated penalty point systems or complex marking tables. Even an evaluation across different check catalogues is possible.

Automated recipient-oriented information

After each audit, acture performs all further steps to inform all responsible parties and initiate action.

The audit report is sent by email in the language of the recipient and with the specific content relevant to each individual. The persons responsible for correcting deviations are named in the audit report and receive all the necessary information in their inbox.

Recipients can be any stakeholders in relation with the audited organisation: from directly responsible employees to various departments and specialists, as well as individual hierarchical levels within management.

All corrective measures at a glance

Tickets leave no doubt as to who has to remedy which defect by when.

Tickets with clear assignments of responsibilities, priorities and the required corrective measures are generated directly and automatically from each audit - or manually, if necessary.

Throughout the life cycle of a ticket, those responsible document the individual steps taken and ultimately the completion of corrective measures. This creates transparency and at the same time serves as an important source for analysing previous causes to assist with the implementation of measures for the ongoing optimisation of processes and quality standards.

Specialists for corrective measures

Specialists are often required for particularly urgent and difficult tasks.

acture allows work orders to be sent directly to external service providers - for example to refrigeration technicians, electricians, or plumbers. Of course, acture will suggest the particular service providers specified to work for each organisational unit.

One language for auditors and technicians

Auditors without a technical background can also describe faulty devices and systems in a way that the technician can understand.

acture enables you as an auditor to link the devices and systems to a defect in such a way that the technician can be well prepared for action.

acture shows you the devices installed for the relevant organisational unit and lists important spare parts if required. In order not to request a technician right away every time, a checklist can help with simple troubleshooting in advance. Now the technician no longer has to attend just to turn the device off and on again to get it working.

Cleverly transfer equipment within your organisation

acture shows you which devices and pieces of equipment are ready for use and where they are located at any given time.

Since devices are not always used at the same location, acture supports the technical department with clever workflows for device transfer. This always makes it transparent where, and in what condition, each individual device is located.

If a device is defective at the point of sale, the device's QR code is scanned and acture triggers a pick-up order for the workshop and at the same time requests a replacement device. All those responsible are informed about each transfer via email or ticket. From workshop acceptance through repair, delivery, to storage - or disposal. With acture, the path of the device can be called up at any time at the push of a button.

This data provides an important basis for the identification of devices that are particularly susceptible to repair needs and can form the foundation for strategic procurement of the next generation of devices.

Ensure product quality

Check the quality of items such as raw materials, semi-finished, and ready-to-sell products at every step.

Products are usually checked based on a combination of different features, such as packaging, sense perceptions, microbiology, etc. and acture expands the documentation of quality checks to include other aspects individual to your organisation and allows for the multimedia recording of product features and defects.

The results are archived as item-related quality reports. If deficiencies are found, depending on the severity, escalation with the supplier may be initiated. The data collected through this quality control process is an important basis for ensuring and documenting product quality.

Collect and view additional data

Depending on the department, you as an auditor may need additional data and should be able to update it directly in the system if necessary.

acture allows core data to be retrieved and updated directly during the audit. This is essential if important safety devices must be clearly identified and tied to the assessment in the audit.

For example, the fire extinguishers or security doors are to be checked and documented. As an auditor, you will appreciate it if the individual on-site installations are already displayed in the check catalogue with all the important detailed data. Should anything have changed since the last entry, you can update it directly. If you then assess the current condition, you are automatically referring to the correct equipment or facility.

The data from all audits across the entire organisation can of course be evaluated at the push of a button. If you want to know how many fire extinguishers still need maintenance this year - just ask acture.

Flexible workflow processes

Get to the bottom of the issue. Have acture collect the required data from all parties involved and arrange for corrective action.

Negative customer feedback, issues with authorities, recurring defects, risk identification according to HACCP or GMP, or an improvement process in quality management - the Workflow Manager supports you with a sophisticated set of task management rules and ensures the complete documentation and information of all parties involved.

The valuable information collected in this way is available to management for comprehensive analysis as a basis for management system process improvement.

Well-founded decisions require facts

With the collection of information in accordance with company processes, valuable data for reporting and analysis are available within acture at the push of a button.

Would you like to know which deficiencies frequently occur, which organisational unit best implements a standard, whether certain devices can be relied on, and how frequently your customers lodge complaints?

acture offers a variety of reports and queries. Data can be filtered and, if required, exported directly to Excel. This means that analysis is possible at any time and management reports can be created in record time.

Quick overview for management

Clear diagrams inform management about all important trends. If it is necessary to take a closer look, acture also displays the data sources and conveniently allows a more precise analysis down to the individual audit report, ticket or workflow.

acture pays attention to the organisational structure for data display purposes. acture only shows a user the data level for which he is responsible or authorised. For example, top management has access to all levels, however, the manager of a branch or region only sees the data intended for them.