High volume food franchise success story.

This Swiss household name specialises in hand-made fresh pretzels across over 60 outlets in high pedestrian traffic locations across Switzerland. Brezelkönig AG has become part of the Valora Group, controlling 2700 sales outlets at highly frequented locations in Switzerland, Germany, Austria, Luxembourg and the Netherlands. Brezelkönig AG relies on nextVision acture Pro to identify, document, and manage the rectification of any issues.

Brezelkönig AG has not only fully integrated our auditing solution into their operations, but also evolved their processes over the years through various customisations carefully planned and implemented in collaboration with our dedicated development team. 

Our mobile auditing solution enables the detailed contolling and documentation of each fresh food outlet to implement and maintain the company’s high expectations and standards across all locations. Any deviations are automatically reported to the responsible parties to facilitate the immediate initiation of countermeasures, ensuring impeccable customer experiences at every single location or franchise.

After a number of years with nextVision, Brezelkönig AG is now utilising a bespoke and uncompromising solution with acture Pro. For example, the integration of appliance identification, such as the various ovens or coffee machines, enables reporting specific to the piece of equipment or spare part affected. The technical service receives notifications as a prioritised ticket on a smartphone or tablet and can efficiently attend the issue. 

"Our customers always expect fresh products and high availability. With the check app, we regularly and comprehensively check our sales outlets. If deviations are detected, the responsible parties are informed automatically and can thus provide immediate remedial action. Together with nextVision, we are continuously optimising our branch control and technical service processes. "

Lydia Muff | Head of Sales Brezelkönig AG