By Lejla Kojic on Wednesday, 27 December 2023
Category: Knowledge Centre

Discovering Insights | Dashboards, KPIs, and Trends

Dashboards, key performance indicators (KPIs), and trend analyses provide managers and teams with a clear view of company performance. This approach makes it easier to respond to challenges and drive continuous improvement.

Consolidated Overviews for Management

Managers need a consolidated view of their business operations. Meaningful charts, key figures, and benchmarks provide an easily understandable overview of crucial business areas and processes. For instance, in a retail company, a dashboard could be used to monitor the results of store audits. Key figures such as hygiene standards, product availability, and customer satisfaction can be visualised and analysed. Such dashboards enable management to identify trends and proactively take measures to improve store performance.

Dashboards, KPIs, and trend analyses provide managers with clear insights into corporate performance, enabling rapid responses to challenges and fostering continuous improvements.

Customised Data Presentation

The presentation of data must be tailored to the structure and requirements of the organisation. Each department or sector has specific information needs. For example, the quality management department of a food producer needs detailed data on product quality and safety. By having this specific information presented in a format tailored to their needs, they can effectively develop strategies for quality improvement.

Direct Access to Data and Audit Reports

Direct access to individual data and audit reports is crucial for effective root cause analysis. This allows those responsible to quickly respond to specific issues. In a restaurant chain, for example, audit reports on food safety can be directly accessed to identify specific deviations such as improper food storage or cross-contamination and to address them immediately.

Dashboards, KPIs, and trends are powerful tools that enable companies to monitor, analyse, and enhance their performance. They offer a clear and consolidated view of data, essential for effective decision-making and process optimisation. By being tailored to the specific needs of different departments and allowing direct access to critical data, they help companies respond quickly and efficiently to challenges.