By Lejla Kojic on Mittwoch, 27. Dezember 2023
Category: Knowledge Centre

Images Instead of Words | Documentation

The documentation of an audit includes recording results, identifying defects, and communicating recommendations for rectifying these defects. To enable swift and effective implementation of measures, auditors must receive the best support during the documentation process.

Catalogue of Measures with Text Modules

Using text modules from a catalogue of measures allows for the creation of consistent and comparable comments. This leads to uniform communication and simplifies tracking measures. Auditors should be able to individually tailor these texts to address specific details. For instance, in a distribution centre during a safety audit, the auditor might use standard comments for typical deficiencies such as 'Keep emergency exits unblocked' or 'Immediately install missing safety signage'. This ensures uniform criteria are applied by all auditors, enhancing the comparability of documentation across different locations. This allows for a uniform and comparable formulation of comments and recommendations.

Efficient audit documentation through standardised comments, automated image allocation, and visual aids increases transparency, quality, and process reliability in businesses.

Automated Assignment of Images for Precise Documentation

Automatically and uniquely assigning photos, images, and videos to specific audit questions is crucial for clear and understandable documentation. In a supermarket branch, the auditor could take photos of shelf arrangements or freshness areas and assign them automatically to the relevant questions. This facilitates later analysis and enables accurate tracking of changes and improvements. Additionally, experience shows that staff in audited areas sensitively react to photos of deviations or issues, aiming to avoid such situations in the future more sustainably.

Visual Tools for Clarifying Complex Issues

Drawings and markings on photos or drawing areas are important tools to visually clarify complex issues. During a quality audit in a manufacturing facility, an auditor might mark photos of machines to highlight specific problem areas. This simplifies communication with the maintenance team and ensures that defects are precisely identified and addressed promptly.

Incorporating advanced documentation techniques in audit processes helps companies to more efficiently identify and rectify defects. The use of standardised comments, automated image assignment, and visual tools not only enhances the quality of audits but also improves process security and transparency in documentation. This provides optimal support to auditors, leading to continuous optimisation of company standards and elevating the overall quality of products and services.