The items checked are fully documented on-site during the inspection. In the event of deviations, the system triggers a ticket to initiate corrective measures. That saves us about 5 minutes per item. Given the large number of checks, this is a considerable relief.

Thomas Ellenberger, Quality Control Denner AG

Quality Auditing for a Comprehensive Inventory

Denner maintains five distribution centres to implement its own requirements for availability and freshness and to guarantee a positive shopping experience in each store. In addition to quality audits at each store location, Denner quality management specialists check the products even before they are on their way to the customer. The mobile solution via a tablet and the app also enables more efficient work processes in the warehouse and gives quality managers the freedom to move around. Detailed information on the current range of around 38,000 articles is available in the app on a daily basis and enables extensive quality controls - even in places without internet access. Precisely coordinated dialogues offer the auditor exactly the information and input options currently needed for the task at hand. This user guidance can be configured individually. In addition to fast data entry, it also enables a considerable reduction of incorrect entries.​​

Automated Corrective Measures

This data recorded on the move via the app is immediately available in the central database. If required by the process, logs, overviews, and reports are automatically generated and sent to the specified recipients. In the web-based acture panel, concise reports tailored to the specialist area enable full transparency at the push of a button.

An essential feature of this solution is the immediate notification of the responsible body if a discrepancy is detected. Depending on the defined process integration and priority, those responsible receive notifications of the violation as an actionable ticket via email, with meaningful information in a clear report with trends and summaries.

Complete Documentation for Standardised Processes Following the implementation of this mobile audit system with its multimedia documentation capability, which marks every defect in red and clearly shows the need for action with images, text annotations, and grade evaluations, sustainable improvements were achieved in each specialist area. For the quality manager, working with the acture app is easy and self-explanatory. The most important information is available for each item. Generally, numerous checks are carried out on the way through the warehouse and automatically and securely saved in the app. Photo documentation with the option of inserting annotations is especially advantageous as it saves valuable time and replaces the wordy description of defects.